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  1. Brilliant Assessments
  2. Help and FAQs
  3. Troubleshooting & Known Issues

Troubleshooting & Known Issues

  • My respondents aren't receiving emails. What should I check?
  • Feedback Reports aren't reaching respondents. How do I troubleshoot?
  • A respondent says they can't access the link
  • The Word Add-In won't load or shows an error
  • A field, menu, or feature is missing from my Menu Settings. Where did it go?
Brilliant Assessments