How do I extend or reset a cohort's completion date?

The Requested Completion Date is the closing date for a cohort. It can be shown in emails as the closing date for responses, and it also controls when the automatic cohort report is produced.

To change a cohort's completion date, use Reset Completion Date in the Manual Reminders window. This is the supported way to extend or reset the completion date. Do not change the date on the cohort's General tab.

When to extend the completion date

Extend the completion date before it passes if respondents need more time, for example when raters in a 360 are running late.

After the completion date has passed, the system checks the cohort each night to see whether the minimum number of responses has been received. It continues checking for a maximum of two months. If the minimum is reached after that two-month period, the cohort report is not sent automatically, and it must be run on demand. For details, see Automating Cohort Report Distribution.

How to reset the completion date for a cohort

1. Go to Responses and click Send Reminders.

   

2. In the Manual Reminders window, set Selection Criteria to Cohort (1).
3. Select the Assessment (2).
4. In Cohort Subject (3), enter at least two characters of the subject's name, then select the subject from the list.
5. Select the New Requested Completion Date (4).
6. Click Reset Completion Date (5).

   

For full details, see Send Manual Reminder Emails, Automating Cohort Report Distribution and Cohort Settings Explained.

See also How do I email the cohort report automatically? and How do I run a cohort report on demand for a group of respondents?