How do I edit the text on the Credit Card (payment) screen?

The text shown on the Credit Card screen - the page respondents or cohort contacts see when paying for a response or report through the system - is controlled by a Site Text entry with the Text Type set to Credit Card Screen.

Steps

1. Open the assessment and click Settings to open Assessment Settings.
2. Navigate to the Site Text tab and click Add Site Text (or click Edit on an existing Credit Card Screen entry).
3. Set Text Type to Credit Card Screen.
4. Enter a value in the Name field. For the Credit Card Screen type, the Name is displayed to the user as the heading above the text, so use a customer-facing heading such as "Complete Your Purchase".
5. Enter the body content in the Website Text editor. You can apply formatting and insert images.
6. Click Save.

Notes

• Merge strings are not supported on Site Text screens, so do not insert merge fields into this text.
• To display different payment text to different organizations or customer types, create a separate Credit Card Screen entry and specify the Organization or Customer Type field on that entry.
• Payments are processed through Stripe. For details on charging respondents, see How do I charge respondents to take my assessment?

For the full reference on all Site Text types and fields, see Assessment Settings: Site Text Tab.