How do I reopen a completed response?

A completed response can be reopened so that the respondent can return to their assessment, update an answer, or add a comment. The respondent uses the same link they used originally.

Steps

1. Go to Responses in the left menu and locate the completed response.
2. Click View on the response. A list of options will appear.
3. Select Response Settings from the list.
4. Scroll down and click Reopen Response.
5. The response is now reopened. Send the original response link to the respondent (or ask them to use the link they already have). They will be able to resume the assessment.

Notes

• Reopening a response does not invalidate or change the original link.
• Any feedback report generated before the response was reopened remains unchanged until the response is completed again.
• Scoring and calculations are recalculated when the respondent re-submits the response.

For details on the Response Settings dialog, see Response Settings Explained.