Why isn't my benchmark showing on my chart?

If a benchmark is not appearing on your chart, work through these checks. For full setup, see Setting Up Benchmarks for Reporting.

Benchmarking is not enabled. Confirm the Benchmarking checkbox is ticked on Assessment Settings > General. Without it, no benchmark data is calculated.
The Base Benchmark Label is missing. Benchmarks will not display unless the "all data" label is set on Assessment Settings > General. This is the most common cause.
There are not enough responses yet. A classifier benchmark is only generated once it has at least the Benchmark Minimum Values number of responses for that value. Below that threshold, nothing shows.
The data has not refreshed. Benchmarks recalculate nightly, not instantly. A benchmark you set up today, or one that only just reached its minimum, may not appear until the next day.
You are benchmarking at the question level. Benchmarks are available for response, section, subsection, and segmentation scores, but not for individual questions. To benchmark a single question, set up a segmentation for that question and report on the segmentation instead.
The classifier number in the merge string is wrong. Check that BM1=n uses the correct classifier number, or 0 for all responses.