By default, all emails from your Brilliant Assessments site are sent from noreply@brilliantassessments.com. You can configure the system to send from your own email address instead. This improves deliverability (fewer emails caught by spam filters) and presents a consistent brand experience to respondents.
Configuration is done in Site Settings > Email Settings tab. There are three supported send methods. Choose the one that matches your email provider:
- SMTP - for most email providers. You will need the SMTP host, port, SSL setting, username, and password from your provider. Enter the From Email Address you want to use, fill in the SMTP fields, save, and click Send Test Email to confirm.
- Gmail - for Gmail or Google Workspace accounts. Select Gmail as the Email Send Method, enter the From Email Address and Display Name, save, and then click Authorize Gmail to complete the OAuth handshake.
- Microsoft Graph API - required for Office 365 / Microsoft 365 accounts. SMTP with Office 365 credentials is no longer supported by Microsoft, so this is the only working option for those accounts.
Recommendations:
- Use a monitored email address (for example,
support@yourcompany.com) so replies from respondents are seen. - Do not use an alias account. Alias addresses are more susceptible to spam filtering.
- Set the account so the password never expires. An expired password silently stops emails from sending.
After configuration, use Send Test Email to confirm the setup before launching your assessment.
For full step-by-step details for each send method (including DNS / SPF setup), see Sending Emails from Your Own Domain.
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