Scores
Except for NPS (Net Promotor Scores), scores can be shown in the report at any level. For information on Net Promotor scores, scroll to the bottom of this article.
| How to Show | Using the Merge Manager, select the Merge Type | Merge String |
| Percentage Score calculated by dividing the total score of the answers selected divided by the total potential score of the questions answered. | Percentage Score | {RatingScore.Score} |
| The average score of the answers selected. (as required for Likert-type reporting) | Average Points Score (Likert) | {RatingScore.ActualPoints} |
| The range of scores in a cohort. The difference between the average score of the top scoring response and the bottom scoring response. | Range - Average Score | {RatingScore.Range} |
| The range of percentage scores in a cohort. The difference between the percentage score of the top scoring response and the bottom scoring response. | Range - Percentage | {RatingScore.RangePC} |
The merge strings have these parameters available:
| How to show | Using the Merge Manager | Parameter | Notes |
| Total Result for this Assessment. | From "Show" choose Assessment | Survey | If the Section is also specified this parameter is ignored. |
| Results for all sections. | From "Show" choose Sections From "Section" choose All Sections |
SectionNo=ALL | If the Subsections parameter is not used, there will be a result for each section. Logically this would only be used in conjunction with the top or bottom filter |
| Result for one section. | From "Show" choose Sections From "Section" choose Section to be displayed |
SectionNo=n | If the Subsections parameter is not used, there will be one result. n=the section number |
| Results for all subsections within the specified sections | From "Show" choose Subsections From "Section" choose All Sections or Section name From "Subsection" choose All Sub Sections |
SubSectionNo=ALL | The Section parameter must also be used. If the Questions parameter is not used, there will be a result for each subsection. Logically this would only be used in conjunction with the top or bottom filter |
| Result for one subsection. | From "Show" choose Subsections From "Section" choose Section name From "Subsection" choose Subsection to be displayed |
SubSectionNo=n | The Section parameter must also be used. If the Questions parameter is not used, there will be one result. n=the subsection number |
| Results for all questions within the specified sections and subsections. | From "Show" choose Questions From "Section" choose Section name From "Subsection" choose All Subsections or Subsection name. From "Question" choose All Questions |
QuestionNo=ALL | Section and Subsection parameters must also be used. Logically this would only be used in conjunction with the top or bottom filter |
| Result for one question. | From "Show" choose Questions From "Section" choose Section name. From "Subsection" choose Subsection name. From "Question" choose Question to be displayed |
QuestionNo=n | Section and Subsection parameters must also be used. n=the question number |
| Results for all segmentations | From "Show" choose Segmentations From "Segmentation" choose All Segmentations |
SegmentationNo=ALL | Can not be combined with other options (e.g. Sections or Subsections) Logically this would only be used in conjunction with the top or bottom filter |
| Result for one segmentation. | From "Show" choose Segmentations From "Segmentation" choose Segmentation to be displayed |
SegmentationNo=n | Can not be combined with other options (e.g. Sections or Subsections) n = the Segmentation Number, this is available in the Segmentations function. |
Filters |
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| How to | Using the Merge Manager | Parameter | Notes |
| Include all segmentation groups. | From "Segmentation Group" choose All Segmentation Groups | SegG=ALL | Only applicable if the SegmentationNo=ALL display option is taken |
| Include one segmentation group only. | From "Segmentation Group" choose Segmentation Group name | SegG=n | Only applicable if the Segmentation display option is taken |
| Select the nth Top scoring item in the specified element range | From "Advanced" choose Select Top. In "Top" enter a number - 1 for the top, 2 for the second top etc. Hit enter |
Top=n | When using the Top function, the elements to display become the range for the Top to be selected from. For example, SectionNo=All Top=1 will show the top-scoring section. n=1 for the top-scoring item, n=2 for the 2nd top scoring item, etc. |
| Select the nth Bottom scoring item in the specified element range | From "Advanced" choose Select Bottom. In "Bottom" enter a number - 1 for the bottom, 2 for the second bottom etc. Hit enter |
Bottom=n | When using the Bottom function, the elements to display become the range for the lowest scoring to be selected from. For example, SectionNo=All Bottom=1 will show the lowest scoring section. n=1 for the lowest scoring item, n=2 for the 2nd lowest scoring item, etc. |
Options |
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| How to | Using the Merge Manager | Parameter | Notes |
| Use calculations from an Advanced rating type. | From "Rating Type" choose the Rating Type to be used. | RatingType=n | n=Rating Type ID from Advanced rating screen. |
| Show decimals on the score (both the label, if one is shown and the size of the mark) | From "Advanced" choose Set the Decimals. In "Decimals" enter the number of decimal places. |
Decimals=n | The number of decimal places for the Axis and the label (if any) |
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Set the background color of the score based on the Rating. (NB the score must be in a table cell for this to work. The entire table cell will be colored.) Only applicable to Score and Actual Points. |
From "Advanced" choose Background Color. In "Background Color" chose Rating. |
BackgroundColour=Rating |
The score must be in a table cell for this to work. The entire table cell will be colored. Rating Types can be used if separate color schemes are required. |
NPS Score
The NPS (Net Promotor Scores), can only be calculated and reported for a question. The question must have must be scored 1 to 10, the system will calculate the NPS as:
The proportion of respondents in the cohort that scored 9 or 10 (Promoters) - the proportion of respondents that scored 6 or less (Detractors). The result is presented as a number between 100 and -100
| How to Show | Using the Merge Manager, select the Merge Type | Merge String |
| Net Promoter Score. | NPS Score | {NPS.Score} |
The only parameter available:
| How to show | Using the Merge Manager | Parameter | Notes |
| Specify the Question to be scored. |
From "Show" choose Specified Question. From "Specified Question" select the Question. |
Sn SSn Qnn | The Section Number, Subsection number, and Question Number. |
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