Significantly increase the value you deliver in your reports by being able to highlight Differences.
This functionality allows you to report based on the difference between
- two segmentation groups or segmentations, for example, in a 360, you may compare competence in a skill and importance to the role of that skill.
- two iterations to highlight improvement or change over time.
- two roles; for example, in a 360, you may compare the subject's perception of their capabilities with that of their managers.
- the respondent's result and benchmarks. The result can be an individual or a cohort, and any benchmark (all respondents or based on a classifier) can be used.
This functionality allows you to
- report a score difference (actual score (Likert style) or the percentage, positive or negative)
- chart differences using all available chart types (actual score (Likert style) or the percentage, positive or negative)
- comment on a score difference at any level; of granularity with rating text (assessment, section, subsection, or segmentation).
- name a score difference, usually with top and bottom functionality (e.g. "your biggest improvements")
Setup for reporting based on differences.
Differences are specified to be used by picking it as a display type on merge strings within your report.
How to |
Using the Merge Manager |
Parameter |
Notes |
| Show the difference between two Segmentation Groups as an Actual (Likert) score or percentage. |
From "Display" select Difference Between Segmentations or Difference Between Segmentations %
From "Options" select Base Segmentations |
Metric=DiffSeg or Metric=DiffSegPC
Base-SegG=n Base-SegmentationNo=ALL or Base-SegmentationNo=n |
Calculate the difference for the actual score or percentage between two Segmentation Groups or Segmentations. If the Segmentation score is higher than the base Segmentation Score, the result will be positive, if it is below, the result will be negative.
If SegmentationNo=ALL is specified, the Base and the display Segmentation groups must have matching segmentations in the same order. example of the merge string: {BarHorizontal[SegG=xx SegmentationNo=ALL RatingType=xx Metric=DiffSegPC Base-SegG=xx Height=880 Width=600 Label=Y YAxisMin=-100 YAxisMax=100 YAxisInc=20]} |
| Show the difference between two Iterations as an Actual (Likert) score or percentage. |
From "Display" select Difference Between Iterations or Difference Between Iterations %
From "Options" select Base Iteration |
Metric=DiffIteration or Metric=DiffIterationPC
Base-Iteration=(First, Previous, Last) |
Calculate the difference for the actual score or percentage between two Iterations. If the Iteration score is higher than the base Iteration Score, the result will be positive, if it is below, the result will be negative. |
| Show the difference between two Roles as an Actual (Likert) score or percentage. |
From "Display" select Difference Between Roles or Difference Between Roles %
From "Options" select Base Role |
Metric=DiffIdentifier or Metric=DiffIdentifierPC
Base-Identifier=nnnnnnn |
Calculate the difference for the actual score or percentage between two Roles. If the actual Role score is higher than the base Role Score, the result will be positive, if it is below, the result will be negative. |
| Show the difference between the score and the Benchmark as an Actual (Likert) score or percentage |
From "Display" select Difference to Benchmark or Difference to Benchmark %
From "Options" select Benchmark |
Metric=DiffBM or Metric=DiffBMPC
BM1=n (0 or Classifier No) |
Calculate the difference between the score or percentage and the Benchmark. If the actual score is higher than the Benchmark Score, the result will be positive, if it is below, the result will be negative. |
The only setup required for reporting on differences is when you want to have text or colors based on Ratings. In this case, usually you will have a Rating Type and Ratings dedicated to reporting on difference ratings. These will often use more granularity than other ratings and allow for negative ratings. For example:
Note that the rating to be used is selected as the "next higher" using mathematical rules, so while a positive difference of (say) 15% will use the rating with a maximum score of 20%, a negative difference of (say) -15% will use the rating with a maximum score of -10%
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